Data protection

The protection of your data and privacy is very important to us. In the next section you will find our detailed privacy policy.

Here are a few points we would like to emphasize:

We do not integrate Google services such as Google Analytics, Google Maps and Social Media Plugins.
The data centers of our provider are located in Germany, are ISO-certified (security and availability) and are powered by renewable electricity from CO2-neutral run-of-river power.
We use as few cookies as necessary and work exclusively with Hotjar to optimise the website. The information is neither used by Hotjar nor by us to identify individual users. You may opt out of Hotjar’s storage of data on our website and the use of Hotjar tracking cookies on other websites by clicking this opt-out link.

Note: This page has only been machine translated to make our privacy policy available to non-German speaking users. The German version is the original version.

1 Privacy policy

The website of COOPERATIVA BORDO is subject to Swiss data protection law, in particular in accordance with the Federal Data Protection Act (DSG), as well as any applicable foreign data protection law such as the Basic Data Protection Regulation (DSGVO) of the European Union (EU). The EU recognises that Swiss data protection law guarantees adequate data protection.

Thank you very much for your interest in our company. Data protection has a particularly high priority for us. A use of the internet pages of COOPERATIVA BORDO is basically possible without any indication of personal data. However, if a person concerned wishes to make use of special services of our company via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the person concerned.

The processing of personal data, such as the name, address, e-mail address or telephone number of a person concerned, is always carried out in accordance with the statutory data protection requirements. By means of this data protection declaration, our company would like to inform the public about the type, scope and purpose of the personal data collected, used and processed by us. Furthermore, data subjects are informed of their rights by means of this data protection declaration.

As the data controller, COOPERATIVA BORDO has implemented numerous technical and organisational measures to ensure that the personal data processed via this website is protected as completely as possible. Nevertheless, Internet-based data transmissions can in principle have security gaps, so that absolute protection cannot be guaranteed. For this reason, each person concerned is free to transmit personal data to us by alternative means, such as telephone.

2 Definitions

COOPERATIVA BORDO’s data protection declaration is based on the terms used by the European Directive and Regulation Giver in the adoption of the Basic Data Protection Regulation (DSGVO). Our privacy policy should be easy to read and understand for the public as well as for our customers and business partners. In order to guarantee this, we would like to explain the terms used in advance.

We use the following terms in this data protection declaration:

a) Personal data

Personal data means any information relating to an identified or identifiable natural person (hereinafter “data subject”). A natural person shall be considered identifiable if he can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more specific characteristics expressing the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.

b) Data subject

Data subject means any identified or identifiable natural person whose personal data are processed by the controller.

c) Processing

“Processing” means any operation or set of operations which is carried out with or without the aid of automated processes and which relates to personal data, such as collection, recording, organisation, sorting, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or association, qualification, erasure or destruction.

d) Limitation of processing

Limitation of processing is the marking of stored personal data with the aim of limiting their future processing.

e) Profiling

Profiling is any automated processing of personal data consisting of the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to the work performance, economic situation, health, personal preferences, interests, reliability, conduct, whereabouts or movement of that natural person.

f) Pseudonymisation

Pseudonymisation means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without additional information, provided that such additional information is kept separately and is subject to technical and organisational measures designed to ensure that the personal data are not attributed to an identified or identifiable natural person.

g) The controller or data controller

The controller or data controller is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data.

h) Processor

Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

i) Recipient

The recipient is a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not that person is a third party.

j) Third party

Third party means any natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons who, under the direct authority of the controller or processor, are authorized to process the personal data.

k) Consent

Consent shall mean any voluntary, informed and unambiguous expression by the data subject of his or her will in the particular case, in the form of a statement or other unequivocal confirmatory act, indicating that he or she consents to the processing of his or her personal data.

3 Name and address of the controller

Queries from supervisory authorities or persons concerned to the data protection officer are usually sent by e-mail, but can also be submitted by letter post:

E-Mail: bordo@bordo.org

Telephon: 0039 0323 6810 41 (our office is staffed only irregularly)

Postal address:
Cooperativa Bordo
Gerhardt Frei
Beundenring 15
CH – 2560 Nidau

4 Information you give us

This is information about you that you give us through:

Filling out forms on our website (or other forms that we ask you to fill out),
Handing over a business card (or similar),
Correspondence with us by telephone, mail, e-mail or otherwise.

This may include, for example, your name, address, e-mail address and telephone number, information about your business relationship with us and information about your professional role, background and interests.

5 Other information

We may also collect some information from other sources. For example:

If we have a business relationship with the organization you represent, your colleagues or other business contacts may provide us with information about you such as your contact details or details of their role in the business relationship.
Sometimes we collect information from third parties or publicly available sources to combat money laundering, for background checks and similar purposes in order to protect our business and comply with our legal and regulatory obligations.

6 Cookies

The COOPERATIVA BORDO website uses cookies and web beacons. Cookies are text files which are stored on a computer system via an Internet browser.

Numerous Internet pages and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the visited Internet pages and servers to distinguish the individual browser of the person concerned from other Internet browsers that contain other cookies. A particular Internet browser can be recognized and identified by its unique cookie ID.

Through the use of cookies and counting pixels, we can provide users of this website with more user-friendly services that would not be possible without the setting of cookies.

By means of a cookie and counting pixels, the information and offers on our website can be optimised in the interests of the user. Cookies enable us, as already mentioned, to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to re-enter his access data each time he visits the website because this is taken over by the website and the cookie stored on the user’s computer system.

The person concerned can prevent the setting of cookies by our website at any time by means of an appropriate setting of the Internet browser used and thus permanently oppose the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programs. Zählpixel can be blocked at any time in the Internet browser settings or with appropriate browser extensions. This is possible in all common Internet browsers. If the person concerned deactivates the setting of cookies and blocks tracking pixels, not all functions of our website may be fully usable.

7 Collection of general data and information

The COOPERATIVA BORDO website collects a series of general data and information each time it is accessed by a data subject or an automated system. These general data and information are stored in the log files of the server. The types and versions of browsers used can be recorded: (1) the operating system used by the accessing system, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrer), (4) the sub-sites accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system and (8) other similar data and information used to avert dangers in the event of attacks on our information technology systems.

When using this general data and information COOPERATIVA BORDO does not draw any conclusions about the person concerned. Instead, this information is required to (1) correctly deliver the contents of our website, (2) optimise the contents of our website and the advertising for it, (3) ensure the long-term functionality of our information technology systems and the technology of our website and (4) provide law enforcement authorities with the information necessary for criminal prosecution in the event of a cyber attack. This anonymously collected data and information is therefore evaluated by COOPERATIVA BORDO both statistically and with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimum level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all personal data provided by the person concerned.

8 Subscribe to our Newsletter

On the COOPERATIVA BORDO website, users are given the opportunity to subscribe to various newsletters from our company. The personal data transmitted to the data controller when ordering the newsletters is determined by the input mask used for this purpose.

COOPERATIVA BORDO informs its customers, business partners and interest representatives at regular intervals by means of its newsletters about offers of the company and other operational aspects. In principle, a newsletter from our company can only be received by the person concerned if (1) the person concerned has a valid e-mail address and (2) the person concerned registers to receive the newsletter. For legal reasons, a confirmation e-mail in the double opt-in procedure is sent to the e-mail address entered by the person concerned for the first time for the newsletter dispatch. This confirmation e-mail is used to check whether the owner of the e-mail address as the person concerned has authorised receipt of the newsletter.

When registering for a newsletter, we also store the IP address of the computer system used by the person concerned at the time of registration, as well as the date and time of registration, assigned by the Internet service provider (ISP). The collection of this data is necessary in order to be able to trace the (possible) misuse of the e-mail address of an affected person at a later point in time and therefore serves to legally safeguard the data controller.

The personal data collected in the course of registering for the newsletter are used exclusively to send our newsletter. Furthermore, subscribers to the newsletter could be informed by e-mail if this is necessary for the operation of the newsletter service or registration in this respect, as might be the case in the event of changes to the newsletter offering or changes to the technical conditions. The personal data collected as part of the newsletter service will not be passed on to third parties. The subscription to our newsletter can be cancelled by the person concerned at any time. The consent to the storage of personal data, which the person concerned has given us for the newsletter dispatch, can be revoked at any time. For the purpose of the revocation of the consent an appropriate left is in each new type character. It is also possible at any time to unsubscribe from the newsletter dispatch directly on the website of the data controller or to inform the data controller of this in any other way.

9 Newsletter-Tracking

COOPERATIVA BORDO newsletters contain so-called tracking pixels. A pixel-code is a miniature graphic that is embedded in e-mails that are sent in HTML format to enable log file recording and analysis. This allows statistical evaluation of the success or failure of online marketing campaigns. Based on the embedded pixel-code, COOPERATIVA BORDO can recognize whether and when an e-mail was opened by an affected person and which links contained in the e-mail were accessed by the affected person.

Such personal data collected via the tracking pixels contained in the newsletters are stored and evaluated by the data controller in order to optimise the newsletter dispatch and to adapt the content of future newsletters even better to the interests of the person concerned. This personal data will not be passed on to third parties. Affected persons are entitled at any time to revoke the relevant separate declaration of consent submitted via the double opt-in procedure. After a revocation these personal data will be deleted by the person responsible for the processing. A deregistration from the receipt of the newsletter automatically interprets COOPERATIVA BORDO as revocation.

COOPERATIVA BORDO uses the services of Mailchimp.

10 Possibility to contact us via the website

COOPERATIVA BORDO’s website contains, in accordance with legal provisions, information which enables us to be contacted quickly and electronically and to communicate directly with our company, which also includes a general e-mail address. If a data subject contacts the data controller by e-mail or via a contact form, the personal data transmitted by the data subject is automatically stored. For security reasons, the IP address is also recorded. Such personal data transmitted voluntarily by a data subject to the data controller are stored for the purposes of processing or contacting the data subject. This personal data will not be passed on to third parties.

11 Use of HotJar

We use Hotjar to better understand the needs of our users and to optimize the offerings on this website. Hotjar’s technology helps us better understand our users’ experiences (e.g. how much time users spend on which pages, which links they click, what they like and dislike, etc.) and helps us tailor our offerings to our users’ feedback. Hotjar uses cookies and other technologies to collect information about the behavior of our users and their devices (including, but not limited to, the IP address of the device (collected and stored only in an anonymous form), screen size, unique device identifiers, information about the browser used, location (country only), and preferred language for viewing our Web site). Hotjar stores this information in a pseudonymous user profile. The information will not be used by Hotjar or by us to identify individual users or merged with other information about individual users. For more information, please see Hotjar’s privacy policy here.

You may opt out of Hotjar’s storage of a user profile and information about your visit to our website and Hotjar’s use of tracking cookies on other websites by clicking this Opt-Out-Link.

12 Routine deletion and blocking of personal data

The data controller processes and stores personal data of the data subject only for the period of time necessary to achieve the storage purpose or insofar as this has been provided for by the European directive and regulation giver or another legislator in laws or regulations to which the data controller is subject.

If the storage purpose no longer applies or if a storage period prescribed by the European directive and regulation giver or another competent legislator expires, the personal data shall be blocked or deleted routinely and in accordance with the statutory provisions.

13 Rights of the data subject

If you wish to exercise any of the following rights, please contact us as described in paragraph 3.

You can also lodge a complaint about our processing of your personal data with the Federal Data Protection and Information Commissioner (FDPIC, www.edoeb.admin.ch).

a) Right to confirmation

Every data subject has the right granted by Swiss law or the European Directive and Regulation to request confirmation from the data controller as to whether personal data relating to him or her will be processed. If a data subject wishes to exercise this right of confirmation, he or she can contact us at any time.

b) Right of access

Any person concerned by the processing of personal data has the right, granted by the Swiss legislator or by the European directive and regulation, to obtain at any time, free of charge, from the controller, information about the personal data relating to that person that have been stored and a copy of that information. Furthermore, the European Data Protection Supervisor has granted the data subject access to the following information:

the processing purposes
the categories of personal data processed
the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations
if possible, the planned duration for which the personal data will be stored or, if that is not possible, the criteria for determining that duration
the existence of a right to the rectification or erasure of personal data concerning him or her or to the limitation of the processing carried out by the controller or of a right to object to such processing
the existence of a right of appeal to a supervisory authority
if the personal data are not collected from the data subject: All available information on the origin of the data
the existence of automated decision making including profiling in accordance with Article 22 (1) and (4) DSGVO and – at least in these cases – meaningful information on the logic involved and the scope and intended effects of such processing for the data subject
The data subject shall also have a right of access to information as to whether personal data have been transferred to a third country or to an international organisation. If this is the case, the data subject shall also have the right to obtain information on the appropriate safeguards in connection with the transfer

If a person concerned wishes to exercise this right to information, he or she can contact us at any time.

c) The right to rectification

Any person concerned by the processing of personal data has the right, granted by the Swiss legislator or by the European directive and regulation, to request the immediate rectification of incorrect personal data concerning him or her. Furthermore, the data subject shall have the right to request the completion of incomplete personal data, also by means of a supplementary declaration, taking into account the purposes of the processing.

If a person concerned wishes to exercise this right of rectification, he or she can contact us at any time.

d) The right to erasure (right to be forgotten)

Any person data subject to the processing of personal data shall have the right, granted by the European directive and regulation, to require the controller to erase without delay personal data concerning him which are subject to one of the following conditions and to the extent that the processing is not necessary:

The personal data have been collected for purposes or processed in any other way for which they are no longer necessary.
The data subject withdraws his consent on which the processing was based pursuant to Art. 6 para. 1 letter a DSGVO or Art. 9 para. 2 letter a DSGVO and there is no other legal basis for the processing.
The data subject objects to the processing pursuant to Art. 21 para. 1 DSGVO and there are no overriding legitimate reasons for the processing or the data subject objects to the processing pursuant to Art. 21 para. 2 DSGVO.
The personal data have been processed unlawfully.
The deletion of the personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the controller is subject.
The personal data were collected in relation to information society services offered pursuant to Art. 8 para. 1 DSGVO.
If one of the above reasons applies and a person concerned wishes to have personal data stored at COOPERATIVA BORDO deleted, he can contact us at any time.

If the personal data have been made public by COOPERATIVA BORDO and our company, as the responsible party pursuant to Art. 17 para. 1 DSGVO, is obliged to delete the personal data, COOPERATIVA BORDO shall be entitled to do so. 1 DSGVO, COOPERATIVA BORDO shall take appropriate measures, including technical measures, to inform other data controllers who process the published personal data that the data subject has requested the deletion of all links to this personal data or copies or replications of this personal data from these other data controllers, insofar as the processing is not necessary, taking into account the available technology and implementation costs.

e) The right to restrict processing

Any person data subject to the processing of personal data has the right, granted by the European directive and regulation, to request the controller to limit the processing if one of the following conditions is met:

The accuracy of the personal data is contested by the data subject for a period of time which allows the data controller to verify the accuracy of the personal data.
The processing is unlawful, the data subject refuses the deletion of the personal data and instead requests the restriction of the use of the personal data.
The controller no longer needs the personal data for the purposes of processing, but the data subject needs them for the assertion, exercise or defence of legal rights.
The data subject has lodged an objection to the processing pursuant to Art. 21 (1) DSGVO and it is not yet clear whether the legitimate reasons of the data controller outweigh those of the data subject.
If one of the above conditions is met and a data subject wishes to request the restriction of personal data stored at COOPERATIVA BORDO, he can contact our data protection officer at any time.

f) The right to data portability

Any person concerned by the processing of personal data has the right, granted by the European directive and regulation, to obtain the personal data concerning him or her provided by the data subject to a data controller in a structured, common and machine-readable format. It also has the right to communicate this data to another data controller without being hampered by the controller to whom the personal data have been provided, provided that the processing is based on the consent pursuant to Art. 6 para. 1 letter a DSGVO or Art. 9 para. 2 letter a DSGVO or on a contract pursuant to Art. 6 para. 1 letter b DSGVO and the processing is carried out using automated procedures, provided that the processing is not necessary for the performance of a task in the public interest or in the exercise of official authority assigned to the controller.

Furthermore, when exercising his right to data transferability pursuant to Art. 20 para. 1 DSGVO, the data subject has the right to obtain that the personal data be transferred directly from one responsible party to another responsible party, insofar as this is technically feasible and insofar as this does not impair the rights and freedoms of other persons.

In order to assert the right to data transfer, the person concerned can contact our data protection officer at any time.

g) The right to object

Any person concerned by the processing of personal data has the right granted by the European directive and regulation to object at any time, for reasons related to his/her particular situation, to the processing of personal data concerning him/her under Article 6(1)(e) or (f) DSGVO. This also applies to profiling based on these provisions.

COOPERATIVA BORDO will no longer process the personal data in the event of objection, unless we can prove compelling reasons for the processing worthy of protection which outweigh the interests, rights and freedoms of the data subject, or the processing serves the assertion, exercise or defence of legal claims.

If COOPERATIVA BORDO processes personal data in order to conduct direct advertising, the person concerned has the right to object at any time to the processing of personal data for the purpose of such advertising. This also applies to profiling insofar as it is connected with such direct advertising. If the person concerned objects to COOPERATIVA BORDO processing for direct marketing purposes, we will no longer process the personal data for these purposes.

In addition, the data subject has the right to object to the processing of personal data concerning him/her by COOPERATIVA BORDO for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 para. 1 DSGVO for reasons arising from his particular situation, unless such processing is necessary for the performance of a task in the public interest.

In order to exercise the right to object, the person concerned may contact us directly. The data subject is also free to exercise his or her right of objection in connection with the use of information society services, notwithstanding Directive 2002/58/EC, by means of automated procedures using technical specifications.

h) Rights in relation to automated decision making and profiling

Any person data subject to the processing of personal data shall have the right, granted by the European legislator, not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects upon him or her or significantly affects him or her in a similar manner, provided that the decision (1) is not necessary for the conclusion or performance of a contract between the data subject and the data controller, or (2) is admissible by virtue of Union or national law or rules of the Member States to which the data controller is subject and which provide for adequate measures to safeguard the rights and freedoms and the legitimate interests of the data subject, or (3) is taken with the express consent of the data subject.

Where the decision (1) is necessary for the conclusion or performance of a contract between the data subject and the data controller or (2) is taken with the express consent of the data subject, COOPERATIVA BORDO shall take appropriate measures to safeguard the rights and freedoms and the legitimate interests of the data subject, including at least the right to obtain the intervention of a data subject from the data controller, to present his or her point of view and to contest the decision.

If the data subject wishes to assert rights relating to automated decisions, he or she can contact us at any time.

i) Right to revoke a data protection consent

Every person affected by the processing of personal data has the right granted by Swiss law or the European Directive and Ordinance to revoke consent to the processing of personal data at any time.

If the data subject wishes to revoke his/her consent, he/she can contact our data protection officer at any time.

14 Legal basis of the processing

Art. 6 I lit. a DSGVO serves our company as a legal basis for processing operations in which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the person concerned is a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of other services or consideration, the processing is based on Art. 6 I lit. b DSGVO. The same applies to such processing operations which are necessary for the implementation of pre-contractual measures, for example in cases of inquiries regarding our products or services. If our company is subject to a legal obligation requiring the processing of personal data, such as for the fulfilment of tax obligations, the processing is based on Art. 6 I lit. c DSGVO. In rare cases, the processing of personal data may become necessary in order to protect the vital interests of the person concerned or another natural person. This would be the case, for example, if a visitor to our company were injured and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6 I lit. d DSGVO. Ultimately, processing operations could be based on Art. 6 I lit. f DSGVO. Processing operations that are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to safeguard a legitimate interest of our company or a third party, provided that the interests, fundamental rights and fundamental freedoms of the data subject do not predominate. Such processing operations are permitted to us in particular because they have been specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if the data subject is a customer of the data controller (recital 47 sentence 2 DSGVO).

15 Legitimate interests in the processing pursued by the controller or by a third party

If the processing of personal data is based on Article 6 I lit. f DSGVO, our legitimate interest is the conduct of our business for the benefit of all our employees and shareholders.

16 Duration for which the personal data will be stored

The criterion for the duration of the storage of personal data is the respective legal retention period. After this period has expired, the corresponding data is routinely deleted unless it is no longer necessary for the fulfilment or initiation of the contract.

17 Legal or contractual provisions governing the provision of personal data; necessity for the conclusion of the contract; obligation of the data subject to provide the personal data; possible consequences of not providing the data

We will inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may result from contractual provisions (e.g. information on the contractual partner). It may sometimes be necessary for a contract to be concluded for a data subject to provide us with personal data which must subsequently be processed by us. For example, the data subject is obliged to provide us with personal data if our company concludes a contract with him or her. Failure to provide personal data would mean that the contract could not be concluded with the person concerned. The data subject must contact one of our employees before the provision of personal data by the data subject. Our employee will inform the data subject on a case-by-case basis whether the provision of personal data is required by law or contract or is necessary for the conclusion of a contract, whether there is an obligation to provide the personal data and the consequences of not providing the personal data.

18 Existence of an automated decision making process

As a responsible company, we refrain from automatic decision-making or profiling.

We may change our privacy policy at any time by posting it on this website.

COOPERATIVA BORDO, May 2018.

Explanatory notes on data protection

As a rule, you can call up all websites of COOPERATIVA BORDO without providing any personal information. If, in individual cases, your name, address or other personal data are required, it is your voluntary decision to transmit them to COOPERATIVA BORDO. If you decide to provide COOPERATIVA BORDO with personal data via the Internet, e.g. so that correspondence can be processed or an order executed, this data will be treated confidentially.